“Ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it.” Lou Holtz

"I hear and I forget. I see and I remember. I do and I understand." Confucius

Sunday 13 November 2011

Dramas and non dramas

DRAMAS



1. returning from a ride on Beach Road and following a visit to friends in Bon Beach, I couldn't find my SRM PCVI and at $A700 to replace it, I was somewhat upset.  I searched the car 2 or 3 times, checked up that I'd not left it at the friends' place and searched the car/washing machine/driveway and the house AGAIN.  Then the friends went to where I'd parked the car while I was on my ride...still no luck.

The next day after more car searches by me and Alex  I drove via my parking spot (to check again)  to the police station to report it lost prior to putting in an insurance claim.  After I got home I did a final check of the car..with fingers this time rather than eyes and there it was...yet another case of "black on black".  Phew!!!



2. The battery of my HTC Desire smart phone which is part of my Telstra contract and was provided by them has been running down far too quickly since about June. I had tried to get it checked before I went OS at that time but Telstra wants you to make an appointment to see the tech person and with no time for that  I waited and finally started to get it seen to  last week.

Visit 1..went into Telstra Eastland and made an appointment for the next day
Visit 2 tech person said he could do nothing until I had contacted HTC for a test and that HTC could lend me a test battery.

Phone 1 to HTC who had never heard of the test battery thing, but put me onto their tech who got me to do a battery run down test, which I did the next day.  The test showed that after 2 hours with nothing working the battery dropped to 77% of capacity.
Phone 2 to HTC to report the above.  They said..fine...now you have to go back to Telstra and tell them the results and you need to get the tech to do a test..  We'll put it on your data..here's the reference.

Visit 3 to Telstra to make an appointment
Visit 4 tech said there was no ref number but the details were there under my phone number (phew)....he did the test and said ring this Telstra number and they'll provide you with a new battery since this one is clearly faulty..gives me phone number.

Phone 3..ring number...wrong one.   Given another number...phone chick says noooo they dont do that you will have to buy a battery and they can re-imburse me.  Go back to Telstra shop  and they will provide......(I got a bit hot under the collar during this phone call....!)

Visit 5 I refused to get appointment and said something like ....see me now I'm totally pissed off..this is the 5th visit and you are bouncing me around..it's no wonder there are always annoyed people in this shop...etc etc etc. The  tech saw me at once(squeaky wheel syndrome at play here).  Ha!..no batteries in shop...buy online at Telstra accessories and provide the invoice for refund.  He gave me details.  I checked.  No stock until 6/12/2011.

The noise you can hear is my teeth grinding/gnashing



Non dramas
  • Earlier on following the comment about the TT I emailed   the Torino World Masters Games re the  road race and it will  NOT be as shown on the web site, but will be " a little up and a little down" and of an appropriate distance for all ages.
  • I'm back doing Italian classes, training hard and working 2 days a week max.
  • Ben and Melissa are house hunting and we're sorta in on the act a bit.


2 comments:

  1. Did you see the report earlier this week that Telcos have a worse reputation than Banks these days for 'Service'!

    ReplyDelete
  2. Not hard to believe given the above saga and what I wrote is 100% true...every time I go into their shop at Eastland there are people either shouting or at least clearly very very annoyed!! ....glad I don't work there

    ReplyDelete